AI Agent Development
Not just a chatbot — an AI that does your work for you. For example, it can read incoming fax and email orders and enter them into your core system, or find answers in your internal manuals automatically. We support you from the trial version (PoC) through full production — all handled by one company.
Free Consultation
More Than a Chatbot —
Transform Your Business with Autonomous AI.
"We introduced AI, but it still requires human effort." "Off-the-shelf tools can't handle our unique workflows." — Shineos's AI agent development solves exactly these problems.
Using RAG (a technology that searches internal documents to answer accurately) and MCP (a standard that lets AI operate your existing systems), an AI autonomously plans, executes, verifies, and corrects tasks. We support you from the trial version through full production — all in one place.
Chatbot
AI Agent
What it can do
Answers questions
Plans, executes, verifies, and improves tasks autonomously
System integration
None
Operates existing systems directly via MCP
Internal data
Not used (general knowledge only)
Searches internal documents via RAG
Business outcomes
Guides and informs
Delivers results like order registration and report creation
Tasks AI Can Handle for You
You might be surprised how many everyday tasks can now be automated with the latest AI technology.
Order Processing Automation
AI reads incoming fax, email, and phone orders and registers them in your core system automatically. Only unclear orders are checked by a human, dramatically reducing input errors and manual work.
e.g. Character reading (OCR) + internal data search (RAG) + system integration
Internal Knowledge Search Agent
AI "memorizes" your manuals and meeting notes and instantly answers employee questions with context — no more searching through files.
e.g. "What's the procedure for requesting a business trip?" → instant answer from internal policies
Multi-Agent Workflow Automation
Multiple AI agents share the workload — from data aggregation to report creation and email delivery — automating your entire weekly routine.
e.g. Weekly sales report auto-generated and sent to your manager
Customer Support Automation
AI handles customer inquiries 24/7. Complex cases are automatically escalated to your team, keeping support quality consistent.
e.g. Referring to customer data (kintone/Salesforce) when responding
Voice AI Agent
AI answers phone inquiries with a voice response. Automate your call center so your team can focus on the most difficult cases.
e.g. Incoming call → speech recognition → AI answers → voice response
Sales Lead Scoring
AI analyzes customer data and automatically identifies the prospects you should prioritize — boosting your close rate.
e.g. Combining multiple data sources → AI ranks priorities automatically
Why Choose Shineos for AI Development
Proven Experience Teaching AI Your Internal Data
Extensive experience implementing RAG (searching internal documents to answer accurately) and MCP (letting AI operate existing systems). We also have a track record of optimizing locally-running AI models.
"Start Small" PoC-First Approach
We never jump straight into large-scale development. First, we build a working prototype (PoC) in 2-4 weeks so you can validate the real-world impact before committing to full development. This minimizes your risk.
Multi-Agent Orchestration Expertise
We design systems where multiple AI agents share roles and collaborate — ideal for automating complex workflows from data aggregation to report creation.
Voice AI Agent Track Record
Proven experience combining speech recognition (voice-to-text) → AI response → speech synthesis (text-to-voice) to automate phone support and call centers.
Case Study: Order-Processing AI Agent for a B2B Wholesale Company
An AI agent automatically processes incoming fax and email orders and registers them directly into the core system.
Before Implementation
- Orders received by fax, email, and phone — entered into the core system by hand
- About 200 orders per day kept 3 staff members busy all day
- Processing time per order: about 5 minutes
- Monthly average of 15 data-entry errors
- Overtime became routine during peak seasons
After Implementation
- AI automatically reads fax/email orders and extracts product codes, quantities, and customer info
- Automatically registers into the core system while referencing the product master via RAG
- Only unclear orders are escalated to a human (hybrid approach)
- Processing time per order: about 30 seconds (1/10 of before)
- 70% reduction in staff workload — overtime eliminated
Results
1/10
processing time
<1/month
data-entry errors
70%
workload reduction
3 weeks
PoC duration
Technology
- LLM: GPT-4o / Claude (the "brain" of the AI — large language model, selected by use case)
- OCR: technology that reads text from fax and email images
- RAG: searches internal data such as product masters and reflects it in answers
- MCP: standard that securely connects the core system with AI
- Hybrid: humans review and correct difficult cases
Estimated Schedule
PoC Development
~3 weeks
Validate core functionality with OCR + RAG using your real data.
Full Development + System Integration
~2 months
Core system integration (MCP), escalation function, and operations dashboard.
Cost
Estimate
We provide a custom estimate based on your scope. Start with a free consultation.
How It Works
No AI expertise needed on your side.
We guide you through every step.
Free Consultation & Business Assessment
Tell us about your operations and challenges. We'll identify the highest-impact areas where AI can make a real difference. No technical knowledge required on your end.
Proof of Concept (PoC) Development
In just 2-4 weeks, we deliver a working prototype using your actual data. You'll see firsthand whether the AI solution truly fits your needs before investing further.
Full Development & System Integration
Once the PoC proves its value, we build the production-grade system. This includes connecting to your existing tools, setting up security, and configuring access controls.
Launch & Ongoing Optimization
We provide team training, continuously refine AI accuracy, and deliver regular performance reports. Our support doesn't end at deployment — we stay with you for the long run.
Pricing Guide
Start with a free consultation. Validate with a PoC before committing
to full development — a risk-free way to get started.
Initial Consultation
We assess your business challenges and propose how AI can deliver measurable value.
- Business assessment (60 min)
- AI opportunity diagnosis
- Ballpark estimate & timeline
Proof of Concept
A working prototype delivered in 2-4 weeks using your real data. Custom quote based on scope.
- Working prototype with real data
- Impact measurement report
- Full development roadmap
Full Development
Production deployment, system integration, and ongoing support — custom quote based on scope.
- Production environment setup
- Existing system integration
- Continuous accuracy improvement
Frequently Asked Questions
What is the difference between a chatbot and an AI agent?
A chatbot's role is to "answer questions." An AI agent goes further: it autonomously plans tasks, calls tools, and delivers results. For example, in internal knowledge search, it not only finds the information but also summarizes the relevant documents and operates related systems as needed.
Can it integrate with our existing systems (Salesforce, kintone, etc.)?
Yes. Using MCP (Model Context Protocol — the standard for securely connecting AI with your internal tools), we can implement integrations with all kinds of business tools and core systems. We propose the optimal integration approach tailored to your workflows.
How do you improve the accuracy of the AI agent?
Accuracy is improved through RAG (a mechanism that searches your internal data and reflects it in the answers), combined with continuous improvement based on feedback from your team members. For critical decisions, we can also insert a human verification step — a clear division of roles between AI and people.
We don't have any AI or IT specialists on our team. Is that okay?
Yes, no problem at all. Just tell us about your business challenges, and Shineos handles everything from agent design and development to operation. You can consult with confidence even without technical knowledge.
Will our confidential data leak outside?
Security is our top priority. On-premises LLMs (AI models installed on your own servers) are also available, so we can build configurations where data never leaves your company. We also support signing NDAs (non-disclosure agreements).
How long does development take and how much does it cost?
A trial version (PoC) can start in as little as 3 weeks, and full production deployment typically takes a few months depending on requirements. Pricing is quoted individually based on your requirements. The initial consultation and estimate are free of charge.
Ready to Put AI
to Work for Your Business?
Not sure where to start? That's perfectly fine.
Let's have a conversation about what's possible.
Free initial consultation and free estimates. We respond within the same business day.
Schedule a Free AI Consultation